KONVO
KONVO
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WhatsApp CRM for travel teams

One thread. The chat and the call.

Every agent gets their own line. Messages, voice calls and recordings land in the same conversation — so nothing about a customer lives on somebody's phone.

Book a demo Try the demo
Official WhatsApp Business Platform Live on a working sales floor
AG Ayush Gupta
+91 82870 97369 · Line 04
AG Ayush Gupta Calling… Recording · announced

A live conversation

Why this exists

Your best salesperson is a phone nobody else can see

Most agencies run on WhatsApp and have no real view inside it. The conversations are real and the money is real — none of it written down anywhere you can look.

01

The enquiry sits on one phone

An agent takes leave, or leaves for good, and the thread goes with them.

02

Two agents, one customer

Both reply to the same enquiry with different prices. The customer notices before you do.

03

The call leaves no trace

Half the selling happens on the phone. What was promised is whatever the two of them remember.

04

Follow-ups run on memory

A lead that went quiet in March is a lead nobody ever rang again.

Your hands, not a screenshot

Have a go yourself

A working inbox with three live chats. Send a reply, then press the call button and run a call through to the end.

Working demo Pick a chat → send a reply → press call
Team inbox
AG Ayush Gupta
+91 82870 97369 · Line 04
The part nobody else has yet

Calling, built in

WhatsApp calling is new, and most platforms still send your agents back to a handset for it. Here it is part of the conversation.

  • In and out. Answer somebody ringing in, or call from the thread you are already reading.
  • Permission handled. WhatsApp needs the customer's consent first. We check it and ask for it for you.
  • A timer that tells the truth. Starts on pickup, stops the second either side hangs up.
  • Recorded and announced. Both voices in one file, played from the thread, the customer told first.
4:12 SAVED TO THREAD
One line each

Every agent, their own number

Ten agents, ten numbers, one inbox. When a lead changes hands the thread goes with it, instead of the relationship restarting on a number the customer has never seen.

  • One face per customer. Same number for the chat and the call, every time.
  • One bad number can't sink you. WhatsApp rates quality per number, so marketing keeps its own line.
  • Handovers keep everything. The reply window and the call permission both survive a reassignment.
TBTannu BarwalLine 04
APApoorvOn a call · 02:18
SRShivam RathorLine 06
SJSanjanaRinging…
PRPrithviLine 08
What it connects to

Plugs into what you already use

Everything below is live today. We list what actually works rather than a wall of logos.

Live

WhatsApp Business Platform

The official Cloud API, not an unofficial bridge. Your own number, your own account, your own Meta billing.

Live

Excel and CSV

Bring your lead list across in one upload. Tags and stages map to how your trips actually sell.

Live

Push on Android and iPhone

Agents install the app from a link and get notified the moment a lead writes in. No app store needed.

Live

Your database, exportable

Postgres underneath, backed up nightly and restore-tested. Ask for a full export any day and you get one.

Live

Meta message templates

Create, submit and track approval without leaving the app — including the real reason when one is rejected.

On request

Your accounting or booking tool

We build webhooks to order. Tell us what you run and we will tell you honestly whether it is a week or a month.

Where this came from

Built for our own sales floor first

KONVO was not designed in a workshop. It runs a travel business in Delhi every day, and every feature here earned its place by fixing something that went wrong on a real selling day.

The call timer starts on pickup because ours used to start on dial, and made every unanswered call look like a conversation. Calls close on both sides because a customer once hung up and the agent sat watching a timer run.

WN Wander NovaTravel · New Delhi · the first floor to run it
800+

Leads managed in the live system, with every call logged against the customer who took it.

Measured, not estimatedFrom the production database
Nightly

Backups that are restored into a scratch database and row-counted, rather than merely written and hoped for.

Verified weeklyRestore-tested, not assumed
Pricing

Work out what it would cost you

Slide it to your team size. Meta's message charges are billed to you by Meta, and we never mark them up.

8
4,000
₹ per message — set yours from Meta's rate card. It varies by country and message type.
Plan that fitsGrowth
KONVO₹3,499
Meta messages, billed by Meta₹3,120
Your total each month₹6,619
What a 20% markup elsewhere would add₹624

Meta bills you directly and we never touch that invoice.

Starter

1,999₹ / month

A small desk getting off WhatsApp Web.

  • 3 agents, 1 number
  • Shared inbox and lead stages
  • Broadcasts and templates
  • Mobile app for agents
Start here

Growth

Most teams
3,499₹ / month

A full sales floor that lives on calls.

  • 10 agents, up to 10 numbers
  • Calling in and out from the browser
  • Automatic call recording
  • A number per agent
  • Everything in Starter
Book a demo

Scale

6,999₹ / month

Several branches, one view of the business.

  • Unlimited agents and numbers
  • Your own server and database
  • Nightly verified backups
  • Setup and training included
  • Everything in Growth
Talk to us
What your team signs into

The same glass, all the way in

Agents open the app from a link on their phone and land here. This is a preview of those screens, not a live sign-in.

Welcome back

Sign in to your team inbox.

Preview only · no details are collected here

Getting started

Live this week, not this quarter

How it goes

1A call, about thirty minutesWe look at how your team sells today, and whether this actually helps.
2We set up WhatsApp with youAccount, number verification, display names, templates. The fiddly part, done together.
3Your leads come acrossFrom Excel or whatever you use now, with tags and stages matched to your trips.
4Agents get their lineApp on their phone, their own number, notifications switched on.
5Go live, and we stay closeWe are on WhatsApp with you for the first fortnight while the team settles.

How it compares

What you getWhatsApp WebTypical CRMKONVO
Shared team inboxNoYesYes
A number per agentNoVariesYes
Calls inside the appNoRareYes
Call recordingNoRareAutomatic
Markup on messagesNoneOften 20–25%None
Your own server—RareOn Scale

“Typical CRM” means the WhatsApp platforms commonly sold in India. This market moves quickly, so ask us and we will tell you honestly where a rival is ahead.

Before you ask

The questions every agency asks us

What do we need from WhatsApp to start?

A business number not already on the WhatsApp app, a Facebook Business account, and a card for Meta's message charges.

We do the rest with you on a call — verification, templates, webhook. Usually under two hours.

Can we keep the number we use now?

Only if you delete the WhatsApp app from it. A number on the Business Platform cannot also run in the normal app. Most agencies move to a fresh number and keep the old one going until the switch is done.

Where does our data live?

On a server we run for you, with a nightly backup that is restore-tested rather than merely written. On Scale it is your own server, and you can take the database with you whenever you want.

Does recording need the customer's consent?

The customer hears an announcement at the start of every recorded call, before anything is captured. If your policy needs a spoken notice in a particular language, we record one and use it.

What happens when an agent leaves?

Their conversations and their number stay with the business. Reassign the leads and the next agent picks up the same threads with the history intact.

How long until we are live?

A working inbox on day one, assuming your WhatsApp account is approved. Importing leads and training the team is usually the same week.

Get in touch

See it running on your own conversations

You have already played with it. Next is the same thing with your numbers and your leads inside. Fifteen minutes, no slides.

WhatsApp us +91 93555 35834 Open a chat
Email tech@thewandernova.com
Based in New Delhi

Demos in English or Hindi, IST business hours.